The customer can locate the nearest Warranty Forever® dealer by submitting an inquiry in the contact section of www.mywarrantyforever.com. We refer all leads directly to the dealership. 

The customer is required to maintain your vehicle in accordance with the customary maintenance outlined in their Warranty Forever® agreement. Customary maintenance includes: 

• (1) changing the engine oil and filter; (2) checking and maintaining the transmission fluid level; (3) topping off all fluid levels; and (4) checking and maintaining the proper level of coolant. 

• Time & Mileage Intervals

  • In the event the manufacturer requires the vehicle to be serviced using a synthetic oil or synthetic oil blend, the vehicle must be serviced every 12 months or 10,000 miles, whichever comes first.

  • In the event the manufacturer does not require the vehicle to be serviced using a synthetic oil or synthetic oil blend, the vehicle must be serviced every 6 months or 7,500 miles, whichever comes first. 

  • There is a 1 month, 1,000 mile, whichever comes first, grace period for customary maintenance.

Most domestic, asian, and European vehicles with less than 100,000 miles at time of sale qualify for coverage. There are no age restrictions. Depending on the structure, the program can be offered on new only, new and used, and used only. Contact us for full details on eligiblity. 

Recommended maintenance will need to be performed when the indicator signals you for maintenance, but cannot exceed the customary maintenance intervals outlined in the Warranty Forever® agreement. If you have any further questions, please contact our Client Relations Team at 855-623-6926.

The program provides coverage to the engine, transmission and drive axle components listed in the agreement for as long as the customer owns their vehicle. Unlimited time. Unlimited miles.

It is strongly recommended that the customer perform all maintenance with the selling dealer. If a customer chooses to have maintenance performed outside of their selling dealer, they must contact us to let us know where they are having maintenance performed. 

Our Warranty Forever® specialists are specially trained to sell the customer on the benefits of servicing at your dealership. To date, we have successfully converted over a third of customers back to their original selling dealer. Any time a customer calls, you will receive an email notification that outlines the details of the call including the service work and service facility who will be performing the work. 

 

The agreement is not eligible for transfer.

As you know, most manufacturers only require a minimum level of services to be performed and will often list them in the owner’s manual. Driving and environmental conditions can demand additional service work be performed to keep the vehicle performing at peak levels. While the customer is only required to complete the minimum services outlined in their agreement, we strongly encourage that they follow your dealership’s recommendations when being offered additional services

If the customer is within 150 miles from your dealership, you have first right of refusal to complete the repair work. If you are unable to repair the vehicle in your service department, you are able to sublet the work to an alternate repair facility. Repairs are paid at 100% retail parts and labor costs. 

No. All services must be performed by a professional service facility. This is to ensure proper documentation, as well as the workmanship of the services performed on the vehicle. 

Warranty Forever® Specialists are available Monday–Friday 8:00am – 8:00pm and Saturday 9:00am – 5:00pm, Eastern.

Our experience shows that Warranty Forever® actually increases service contract sales. When purchasing from a Warranty Forever® dealer, customers are better informed and more educated on service contract benefits. 

There is no deductible on the program. All parts and labor are covered 100%.

Customers are notified via a Warranty Forever® maintenance reminder email that is branded to your dealership. The email will link directly to your website. If your site has the ability for a customer to schedule appointments online, it will link them directly to your online service appointment page 

No, there is no requirement to pay for covered repairs out of pocket. All repairs are paid via credit card by the program administrator. Please be sure, however, that all repairs are authorized prior to the repair being completed. Unauthorized repairs will not be covered.

Towing and rental car coverage is not provided by the Warranty Forever® agreement. However, we offer a variety of service contact programs designed to wrap the Warranty Forever® program. All of those programs provide towing and rental car coverage.