Coverage So Good, It Lasts a Lifetime
When you buy at this participating dealer, your purchase goes further.
Your car deserves protection
Now you can drive away Knowing your car is truly worth It. That's because every qualifying
vehicle comes with Warranty Forever®
Warranty Forever®
is Powertrain Coverage
That’s included with every qualifying new and pre-owned vehicle offered by a participating dealer. Coverage lasts for as long as you own your vehicle. All you need to do is complete the maintenance outlined in your Warranty Forever® agreement and you’re covered FOREVER!
Unlimited Time & Miles
No Cost To You
100% Parts & Labor
Transmission Coverage
Automatic
Case and all internal lubricated parts, including oil pump, valve body, torque converter, clutches, gear sets, bushings, solenoids, electronic shift control unit (internal only), transmission mounts, cooler, hoses, dipstick, and tube, plus seals and gaskets for these components. Also covers powersplit device, reduction box, and internal fasteners.
Manual
Case and all internal lubricated parts, including main shaft, gear sets, shift forks, synchronizers, bearings, bushings, and fasteners.
Transfer Case (4x4) – Case and all internal lubricated parts, including main shaft, gear sets, chain, sprockets, bearings, bushings, mounts, and electronic/vacuum engagement components.
Drive Assembly Coverage
Front Wheel Drive
Final drive housing, and all internal parts, including: carrier case, gear sets, chain and sprockets, bearings, bushings, axle shafts, axle hub bearings, propeller shafts, universal joints, drive shaft support, fasteners, seals and gaskets for the components listed above.
Rear Wheel Drive
Drive axle housing, and all internal lubricated parts, including: carrier case, gear sets, bearings, bushings, limited slip clutch pack, axle shafts, axle hub bearings, propeller shafts, universal joints, drive shaft support, fasteners, seals and gaskets for the components listed above
Engine Coverage
Engine block and all internally lubricated parts, including crankshaft, bearings, pistons, camshaft, lifters, cylinder head, valves, rocker arms, pushrods, timing components, manifolds, flywheel, balance shafts, harmonic balancer, valve covers, oil pan, oil pump, fuel supply pump, vacuum pump, dipstick, seals, and gaskets. Also includes electric oil pump, motor/generator, drive motor dampener, belt tensioner, high voltage cables, and internal fasteners.
Turbocharged / Supercharged / Enhanced Engines
All of the above-listed parts or equivalent plus: turbocharger, waste gate controller, intercooler, hard lines, compressor, clutch and pulley, bypass valve, injection pump, lines, and nozzles.
Maintenance Requirements
Routine maintenance is critical to ensure optimum performance of your automobile. You're covered for life by following the maintenance schedule outlines in your Warranty Forever agreement
PRE-NOTIFICATION STEPS & MAINTENANCE INFORMATION
FREQUENTLY ASKED QUESTIONS
What’s the catch?
There is no catch; this program is provided to you at no charge. The only requirement is that you follow the customary maintenance outlined in your agreement and keep records of all customary maintenance performed.
Is there a deductible that I need to pay when making a claim?
There is no deductible on the program. All parts and labor are covered 100%.
What is covered by the program?
The program provides coverage to the engine, transmission and drive axle components listed in the agreement for as long as you own your vehicle regardless of how long you own the vehicle and how many miles you drive.
What is the program limit of liability?
The limit of liability is the NADA average retail value of the vehicle at time of claim
Can my Warranty Forever® agreement be transferred to the next owner if I sell my vehicle?
The agreement is not eligible for transfer.
How do I make a claim if I have a breakdown?
The dealer where you purchased your vehicle, will handle it from there! If you have any questions that you would like to ask us directly, you may call 800-810-8458 and speak with a claims specialist.
When are the claims specialists available to take my call?
Claim specialists are available Monday–Friday 8:00am – 8:00pm and Saturday 9:00am – 5:00pm Eastern to answer all your questions.
How do I know what maintenance is required to keep my Warranty Forever® agreement in force?
You are required to maintain your vehicle in accordance with the maintenance outlined in your Warranty Forever® agreement.
Why do I have to do all recommended services?
Proper maintenance to any mechanical component is the best preventative measure in reducing future breakdowns. That is the reason we ask that you use these guidelines.
What if my vehicle is equipped with an oil change light/indicator reminder system?
Recommended maintenance will need to be performed when your indicator signals you for maintenance, but cannot exceed the customary maintenance intervals outlined in your Warranty Forever® agreement. If you have any further questions, please contact a claims specialist at 800-810-8458.
What if I need to be towed or need a rental car while my vehicle is being repaired?
Towing and rental car coverage is not provided by your Warranty Forever® agreement. However, if you purchased an extended service contract, your contract will most likely provide that coverage for you.
Why do dealerships suggest additional maintenance services?
Manufacturers only require a minimum level of services to be performed and will often list them in the owner’s manual. Your driving conditions and environmental conditions can demand additional service work be performed to keep your vehicle performing at peak levels. While you are only required to complete the minimum services outlined in your Warranty Forever® agreement, we strongly encourage you to follow your dealership’s recommendations when being offered additional services.
If my vehicle breaks down and the breakdown is covered by the Warranty Forever® agreement, am I required to pay for the repair and then wait to be reimbursed?
No, you are not required to pay for covered repairs out of pocket. All repairs are paid via credit card by the program administrator. Please be sure, however, that all repairs are authorized prior to the repair being completed. Unauthorized repairs will not be covered.
Can I change my own oil?
No. All services must be performed by a professional service facility. This is to ensure proper documentation, as well as the workmanship of the services performed on your vehicle. See your Warranty Forever® agreement for complete details on customary maintenance requirements.
What is a professional service facility?
Any service facility that has a license to do business in that state. The facility must be able to provide a detailed repair order that contains pertinent information regarding the services performed.
Do I have to use an ASE certified facility?
No, however, we strongly recommend it. ASE technicians are certified through a national non-profit organization to ensure the technicians competency in many areas of the automotive industry. Repair establishments with at least one ASE technician are permitted to display the ASE sign. Motorists should look for facilities that display the ASE Blue Seal of Excellence® logo.
What if I am traveling out of town and need to have a maintenance service performed while I am traveling?
You may have your vehicle serviced by any licensed repair facility. Please call 800-810-8458 and let us know of a service facility of your choice that will perform the maintenance while you are traveling. If you need assistance with this, you may also contact your selling dealer’s service department for details.
How does the Warranty Forever® administrator know when I have maintenance performed?
You are required to keep records of all maintenance performed on your vehicle. Record of maintenance must include the vehicle identification number (VIN), description of the vehicle, date of service, and your vehicle’s odometer miles.
What if I am traveling out of town and have a breakdown that would be covered under my Warranty Forever® agreement?
If you are within 150 miles of your selling dealer, you are required to have all repairs performed at their facility. If you are 150 miles, or more, away from your selling dealer, you may take your vehicle to any licensed repair facility to have your repair work completed. For assistance, you may call us at 800-810- 8458, or you may contact your selling dealer’s service department for details. Remember, repair service must be authorized prior having the repair completed or the claim will not be paid.
Why do I need to contact the administrator for scheduled maintenance outside of my selling dealer?
The reason we require you to call prior to having your maintenance performed, is for record keeping purposes only. We will also assist you in your dealer’s absence to ensure all maintenance required by your Warranty Forever® agreement is performed. You are not required to return to your selling dealer or any specific repair facility for scheduled maintenance.
